Privacy Policy

1. Purpose of application

This privacy policy and information sharing ("Policy") aims to ensure the confidentiality of information relating to organizations and individuals participating in the access or transaction on the website www.techmaster.com.vn, belonging to Ownership of Techmaster Electronics Joint Stock Company. This Policy describes how we receive it; synthetic; storage; use and protect information of organizations and individuals participating in accessing and trading on Techmaster website with "Customer status".

Customer's access to or execution of a transaction on the Techmaster website is construed that Customer has read, understood and agreed to abide by this Policy. Including modified versions; Additional of the Policy (if any), will take effect 5 days after the date of amendment. Supplements - Policy modifications will be announced as soon as possible on the Techmaster website (if any).

2. Specific provisions

2.1. Collect information

- When the Customer makes a transaction or registers to open an account at Techmaster (depending on the time), the Customer is required to provide some necessary information for the transaction execution or account registration in the section "Customer information".

- Customer is responsible for ensuring that the information provided by Customer is complete and accurate. Customers actively update information (if any changes) to ensure the completeness and accuracy before accessing or performing transactions on the Techmaster website.

- Techmaster is not responsible for resolving any disputes if Customer information is provided incorrectly or not updated or fake.

2.2. Storing and securing private information

- Customer Information, as well as information exchanged between Customer and Techmaster, are stored and secured by Techmaster's system.

- Techmaster has appropriate technical and security measures to prevent unauthorized access and use of Customer Information. Techmaster also regularly cooperates with security experts, updating the latest information on network security to ensure the safety of Customer Information when Customers access, register to open an account or use Techmaster's features. When collecting data, the Techmaster maintains and maintains Customer Information at the server system. Ensuring this Customer Information is securely secured by firewall systems, access control measures, data encryption that we build.

- For closed accounts, the Techmaster still stores Personal Information and Customer's access for fraud prevention, investigation, inquiries, etc. These Personal Information will be stored on Techmaster server for a maximum of 12 (twelve) months from the date Customer closes the account on Techmaster system. After this term expires, Techmaster will permanently remove the user's Personal Information.

- Customer is not allowed take any action to use the tool, program to illegally interfere with the system or alter the Techmaster's data structure, as well as any other acts to distribute, intervene, sabotage or infiltrate Techmaster system data, as well as perform acts prohibited by Vietnamese law. In the event that Techmaster detects that Customer has intentionally tampered with, cheated, distributed unauthorized information, etc., Techmaster has the right to transfer Customer's Personal Information to the competent authorities for processing according to laws.

2.3. The use of Customer Information

- Techmaster has the right to use the information provided by Customer, to better meet and serve the requirements of providing products and service quality.

- Provide products / services to Customers based on Customer's needs and search habits when accessing Techmaster system.

- Send notices, exchange information between Customer and Techmaster, other websites (if any) of Techmaster Electronics Joint Stock Company or vice versa.

- Detect, prevent spoofing, destroying Customer's account or Customer's fake and identity activities on Techmaster;

- Contact, support contact and solve with Customer in special cases.

 2.4. Linking to other websites

- Customer is responsible for protecting his account information and does not provide any information regarding account information and password access on Techmaster on other websites except when logging into official Techmaster’s website  at www.techmaster.com.vn

- Customer is not responsible for problems arising when Customer accesses Techmaster from other websites other than Techmaster's official website.

2.5. Sharing Customer Information

- The Techmaster does not provide Customer Information to any third party unless required to do so at the request of the competent State authority or in accordance with law. Unless the provision of such information is necessary for the Techmaster to provide products and services to the Customer (for example, providing necessary forwarding information for shipping partner units ...).

- In addition to the above cases, Techmaster will give specific notice to Customers when disclosing Customer Information to a third party. In this case, Techmaster commits to only disclose Customer Information upon the consent of the Customer.

- Techmaster can share Customer Information for the following purposes:

  • Market research and analysis reports: The Techmaster can use Customer Information to research the market, synthesize and analyze Customer's general information, details will be hidden and used only for statistical. In the event that Techmaster conducts a survey that requires the participation of the Customer, any answers to surveys or opinion polls that Customer provides to Techmaster will not be transferred to any third party.
  • Exchange Customer Information with legal affiliates with Techmaster Electronics, partners who have signed a customer care agreement with Techmaster, affiliated partners, Techmaster's national and international links to electronic information sites.. This sharing enables Techmaster to provide Customer with information about products and services, regarding delivery or payment and other issues that Customers may be interested in. In the event that the official partners of Techmaster and Techmaster's associates are granted access to Customer Information, they will have to strictly abide by the rules described in this Policy.
  • Exchange of Customer Information with third parties who are partners, Techmaster's agents: Techmaster can transfer Customer Information to agents and subcontractors for data analysis, marketing and service support. Techmaster may also exchange Customer Information with third parties for the purpose of fraud protection and credit risk reduction.
  • Exchange of Customer Information with advertising partners: The Customer's behavioral monitoring system is used by Techmaster on the advertising display channel (eg remarketing Customer, advertising campaign management system) DoubleClick reports, demographic reports, customer preferences with the Google Analytics tool ...) can collect information such as age, gender, preferences and number of times interacting with occurrences of advertising. With the ad installation feature, Customer can choose to exit Google Analytics customer behavior tracking feature and choose how the ad display channel appears on Google.

 2.6. Use Cookies

Techmaster provides cookies or similar technologies, to collect information such as Customer history, Customer's choices when accessing and using Techmaster's features ... to increase experience security and help Techmaster better understand Customer's needs and preferences in order to provide better products / services.

 2.7. Contact and support

Whenever Customer needs support, please call the Techmaster hotline number: 028.6266.2333 or send an email to: marketing@techmaster.com.vn